Privacy Policy

Effective Date: February 14, 2026

Simmi Latulippe, doing business as Biohacking Menopause Secrets ("we," "us," or "our") operates the website biohackingmenopausesecrets.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and applicable provincial privacy legislation.

Privacy Officer

Simmi Latulippe, Owner
DBA Biohacking Menopause Secrets
P.O. Box 1110, Banff, AB T0L 0C0
Email: [email protected]

If you have any questions, concerns, or complaints regarding your personal information or this policy, please contact our Privacy Officer using the information above.

What Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our website and services: your name, email address, phone number, mailing address, billing and payment information, IP address, browser type and version, device information, pages visited, referring URLs, and any other information you voluntarily provide through forms, surveys, or direct communication.

How We Collect Your Information

We collect personal information in the following ways: directly from you when you fill out a contact form, subscribe to our email list, purchase our digital course "Read Your Face: Ayurvedic Face Mapping with Simmi" or any other product or service, or communicate with us; automatically through cookies, pixels, analytics tools, and similar tracking technologies when you visit our website; and from third-party service providers who assist us in operating our business.

How We Use Your Information

We use your personal information to provide and deliver our products and services including our digital course and any future offerings, respond to your inquiries and provide customer support, send transactional emails such as purchase confirmations and course access details, send marketing and promotional communications where you have provided consent, improve our website, content, and user experience, process payments securely, track and analyze website traffic and user behaviour to improve our marketing and services, create targeted or lookalike audiences for advertising purposes, and comply with legal obligations.

Consent

In accordance with PIPEDA, we rely on your meaningful consent to collect, use, and disclose your personal information. By providing your personal information, subscribing to our email list, or making a purchase, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us at [email protected] or by using the unsubscribe link included in our emails. Please note that withdrawing consent may limit our ability to provide certain services to you.

Canada's Anti-Spam Legislation (CASL)

We comply with CASL when sending commercial electronic messages. We will only send you marketing emails if you have provided express or implied consent. Every marketing email we send includes our business name and contact information, a clear and functioning unsubscribe mechanism, and identification of the message as being sent on behalf of Simmi Latulippe, DBA Biohacking Menopause Secrets. Unsubscribe requests are processed within 10 business days as required by law.

Third-Party Service Providers

We work with trusted third-party service providers to help us operate our business. These providers may have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data. Our current third-party providers include the following.

Google Analytics — We use Google Analytics to collect and analyze information about how visitors use our website, including pages visited, time spent on the site, traffic sources, and general demographic data. Google Analytics uses cookies and collects data such as your IP address, browser type, and device information. This data is used to understand website performance and improve our content and user experience. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. For more information, please review Google's Privacy Policy at https://policies.google.com/privacy.

Meta Pixel (Facebook Pixel) — We use the Meta Pixel on our website to measure the effectiveness of our advertising, understand the actions visitors take on our site, and deliver targeted advertisements through Meta platforms including Facebook and Instagram. The Meta Pixel may collect information such as your IP address, browser information, pages visited, actions taken on our website, and other browsing behaviour. This data may be used to create custom and lookalike audiences for advertising purposes. You can manage your Meta ad preferences at https://www.facebook.com/adpreferences. For more information, please review Meta's Privacy Policy at https://www.facebook.com/privacy/policy.

Coachio — We use Coachio as our customer relationship management (CRM) and marketing automation platform. When you submit a form, sign up for our email list, purchase our digital course, book an appointment, or interact with our funnels and landing pages, your personal information — including your name, email address, phone number, and any other information you provide — may be stored and processed through Coachio This platform may also be used to send you emails, text messages, and other communications where you have provided consent. For more information, please review Coachio's Privacy Policy at https://coachiohub.com/privacy-policy

Stripe — We use Stripe to process payments securely. When you make a purchase through our website, including enrollment in our digital course "Read Your Face: Ayurvedic Face Mapping with Simmi," your payment information — including your credit card number, billing address, and related financial details — is collected and processed directly by Stripe. We do not store your full credit card information on our servers. Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your data. For more information, please review Stripe's Privacy Policy at https://stripe.com/privacy.

We do not sell, rent, or trade your personal information to any third party. We may also disclose your information if required by law, regulation, or legal process.

Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic and usage patterns, track conversions and advertising performance, support our marketing efforts through retargeting and audience building, and remember your preferences.

These technologies may be placed by us or by third-party services such as Google Analytics and Meta Pixel as described above. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and limit our ability to personalize your experience.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, or comply with legal requirements. When your information is no longer needed, we will securely delete or anonymize it.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment processing is handled securely through Stripe using industry-standard encryption. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under Canadian Privacy Law

Under PIPEDA and applicable provincial legislation, you have the right to request access to the personal information we hold about you, request correction of any inaccurate or incomplete information, withdraw your consent to the collection, use, or disclosure of your information, and file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at [email protected] or call 403-609-7862.

Quebec Residents

If you are a resident of Quebec, you may have additional rights under Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). The person responsible for the protection of personal information for our organization is Simmi Latulippe, Owner, who can be reached at the contact information listed above.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us at:

Simmi Latulippe, Owner
DBA Biohacking Menopause Secrets
P.O. Box 1110, Banff, AB T0L 0C0
Email: [email protected]